I purchased Forever about three years ago. I knew that I needed help with my family photos. I wanted to scan and save them in a safe place. I am still working on that goal. I no longer worry about my photo albums (21) being destroyed by natural disasters. I had them converted to digital and they are saved in my Forever account. It is so easy to share pictures and videos, once I have them in Forever. All of this would not have been possible without the help that I received from Marianna and the support team at Forever. I love having a real person to talk to when faced with computer issues. If I don’t understand something, they they are there to teach me.